FAQ - Frequently Asked Questions | Gamepunto
Welcome to GamePunto.com's Frequently Asked Questions (FAQ) page. Here, we strive to provide answers to our customers' most common inquiries. If you can't find the information you need or require further assistance, please don't hesitate to contact us. Customer satisfaction is our priority, and we're here to ensure you have the best shopping experience possible.
How long will my order take to arrive?
Orders are processed and prepared to be shipped within 2-5 business days. Delivery times may take 1-3 weeks(business days) from the time of purchase to shipping your order worldwide unless it is specified in the product description. Sometimes we have special sales with priority shipping e.g. 3-8 days shipping. Shipping times can be found in the product description on all products as well as shipping times sometimes vary depending on the item in particular.
How does shipping work?
Gamepunto works with global merchants and top-quality handmade artisans in order to provide you with the best prices and the most awesome innovative products. This means that your order is shipped from all over the world. Our shipping methods for the majority of our shipments are USPS and FedEx.
Because we ship directly from our partners and a lot of our products are in high demand, your item(s) may take 1-3 weeks(business days) to arrive. If you buy different items it is possible that you will receive more than one package.
Please do not worry if it does not show up immediately. We provide tracking numbers with every number as well.
24/7/365 ticket and email support is conveniently offered to you, We are always only one email away and offer very fast response times. Please contact us if you need assistance, we are here for you..
How can I return an item?
Refer to our Return PolicyIf you need further assistance, please send us an email at info@gamepunto.com
"How long will it take for you to reply to my message?"
We strive to maintain one of the fastest response times on the web. Thus far we manage to meet our best results regularly and respond to inquiries within 1-3 hours, but we aren't always perfect so please allow up to 24 hrs -- especially on weekends or holidays. We guarantee awesome customer support!
Why should I shop at gamepunto.com?
At GamePunto.com, we stand out from the crowd for several compelling reasons:
Specialization in Retro Gameboys: We specialize in Retro Gameboys, offering a curated selection that appeals to nostalgia enthusiasts and collectors alike.
High-Quality Products: We prioritize quality, ensuring that every product we offer meets our rigorous standards for performance and durability.
Fast and Reliable Shipping: Enjoy peace of mind with our fast shipping services. We strive to deliver your orders swiftly and securely to your doorstep.
Customer Satisfaction: Your satisfaction is our top priority. We are committed to providing exceptional customer service and support to ensure a positive shopping experience.
Passion for Gaming: Founded by gaming enthusiasts, GamePunto.com is driven by a genuine passion for gaming. We understand your needs and strive to exceed your expectations.
Choose GamePunto.com for an unmatched shopping experience tailored to gamers who appreciate quality, reliability, and exceptional service.
Who are you?
Welcome to GamePunto.com, your premier destination for top-notch gaming equipment and Gameboys. We specialize in Retro Gameboys, offering a unique selection that appeals to nostalgia enthusiasts. At GamePunto.com, we prioritize fast shipping and guarantee a secure shopping experience. Our mission is to enhance your gaming journey by providing high-quality products and reliable service every step of the way.
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